Help Center Live Web Hosting

Help Center Live is a Live Support tool written in PHP $5/month

OPTIMIZED HOSTING
FOR Help Center Live

We offer the best feature on the market

Help Center Live is an open-source, community driven live chat & support system. You may easily provide live support on your website just like large companies do with very little work. With Help Center Live, you can provide a real-time, live support or sales person experience.

STANDARD
WEB HOSTING

^$5.₀₀Per Month

Signup Now

Unlimited ULTRA SSD Storage
450+ Cloud Apps
Unlimited E-Mail Accounts
Intershield Protection
30 Days Money Back Guarantee
Free Website Migration

24/7 Customer Service

Unlimited Space
and Bandwidth

Unlimted Email
Accounts

One Click Install
Scripts

30 Day Money
Back guarantee

Interserver provides

shared, vps and dedicated hosting powered by Help Center Live

Help Center Live is an open source live chat solutions so you can interact with visitors to your website. It is most commonly used for providing customer support and sales services, but can be great for other purposes as well. The web hosting requirements are quite minimal and just requires a supported version of PHP to be installed and running on the hosting server.

It is a free platform that can be installed in just a few minutes, which makes it very attractive for those who want to add this type of feature to an existing website. While there aren’t a lot of features compared to some other help desk or customer support solutions, it will enable you to engage in live chat with customers, which is very important for businesses today.

Star Rating:

Help Center Live Pros

Easy to Use
As a simple chat solution it can be installed and configured without any significant effort.
Cost
This is a free chat program and takes up minimal system resources to it can be used on any site with any level of hosting.

Help Center Live Cons

Documentation
While they provide great instructions for initial setup, they don’t have much in terms of documentation beyond that.
Website
Their website is pretty basic, and some of their links don’t go to the correct places, which can be annoying.
Basic
The chat program is pretty basic compared to other chat or help desk solutions available.

Help Center Live Review

Initial Setup
Help Center Live is one of the easiest to install and configure programs available. To get it added to your website it is just a matter of making a few clicks from the control panel. Once installed, configuring it to display the proper names and other information is all done from the admin panel, which is quite intuitive and easy to use. There aren’t too many settings or other options that need to be adjusted so you can be up and running in just a few minutes.
Features
This is a very basic program that doesn’t have any ‘extra’ features. You can set your chat program to online or offline, and change the names of the people who are chatting. You can also use some common chat features such as emoticons and things like that. Beyond these simple features, however, there really isn’t too much that can be done. For those just looking for the simplest chat program for their business, this is a good option. If you need something more advanced, however, it will likely be best to look for another solution.
Customization
You can do some customizing of this platform to help it ‘blend’ in with your overall site, but not too much beyond that. The front end of this platform does look pretty nice right ‘out of the box’ so if you don’t mind not being able to really tweak every little aspect of your chat program, this is a good option. If you want to be able to make the help system look and function just how you want it, you will be better off choosing something else.
Cost of Running
One of the biggest reasons people choose this chat system is because it really doesn’t cost a thing to run. You can get the software itself for free simply by going to the cPanel of your hosting account and using the one-click installation script. Due to its efficient coding and small profile, you can run it on shared hosting packages without any trouble, even if you have quite a few users online at once.
Other Programs like it

If you don’t think that Help Center Live is the right chat solution for your website, you can choose from a number of other great options. The following can all be installed with just one click when you have a hosting account with InterServer:

Final Thoughts

There are a lot of shortcomings with this service desk chat program if you compare it to some of the more advanced options that are available today. If you look at it for what it is, a very simple chat solution that is affordable and easy to use, on the other hand, it really does a good job. If simplicity and functionality is what you are looking for, this may be the ideal solution. Since it is free and can be installed in just minutes, it makes sense to give it a try and see if it is a good option. If not, you can always switch to something else later.