HelpDeskZ is a free PHP based software which allows you to manage your site\'s support with a web-based support ticket system. $5/month
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HelpDeskZ is a FREE and Open Source help desk solution for your business. It is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management. You can create a wide knowledge base for your customers and with the opportunity to create Canned Responses for the most popular requests, your will improve your support sytem productivity. In resume, powerful, easy to use, reliable, open source and FREE.
HelpDeskZ is a free software designed to help companies, especially websites, organize and provide quality support for their customers or other users. It is coded in PHP and offers an easy to use service, which is web-based and can be accessed from anywhere with an Internet connection. It has all the features you want with a helpdesk program including ticketing, knowledgebase, news, customization, and much more.
They also made it really easy to use so your help desk professionals can benefit from the organization, without having to be technical experts. Running HelpDeskZ is quite easy, including the setup and configuration of all the different options. From beginning to end this is a good quality helpdesk software suite that will meet the needs of just about any small company or website.