We offer the best feature on the market
HelpDeskZ is a FREE and Open Source help desk solution for your business. It is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management. You can create a wide knowledge base for your customers and with the opportunity to create Canned Responses for the most popular requests, your will improve your support sytem productivity. In resume, powerful, easy to use, reliable, open source and FREE.
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HelpDeskZ is a free software designed to help companies, especially websites, organize and provide quality support for their customers or other users. It is coded in PHP and offers an easy to use service, which is web-based and can be accessed from anywhere with an Internet connection. It has all the features you want with a helpdesk program including ticketing, knowledgebase, news, customization, and much more.
They also made it really easy to use so your help desk professionals can benefit from the organization, without having to be technical experts. Running HelpDeskZ is quite easy, including the setup and configuration of all the different options. From beginning to end this is a good quality helpdesk software suite that will meet the needs of just about any small company or website.
Of the available free helpdesk software solutions, this is one of the nicer ones. It offers good quality ticketing options, plus a variety of other features that can help make it easier and more effective to track, troubleshoot, and resolve almost any type of issue that you might run into. Given the fact that it is so easy to install, and can be used for free, it makes sense to give it a try and see if it is the right solution for your situation.
We do all the hard work so you don't have to!