HelpDEZk Web Hosting

HelpDEZk is a powerfull software that manages requests/incidents.



We offer the best feature on the market

HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company's area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request's history, it can pass it through many approval levels. HelpDEZk can put together advanced managing resources with an extremely easy use. Simple and intuitive screens make the day-by-day easier for your team, speeding up the procedures and saving up a lot of time. It is developped in objects oriented PHP language, with the MVC architecture and uses the templates system SMARTY. For the javascripts, JQUERY is used.



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shared, vps and dedicated hosting powered by HelpDEZk

HelpDEZk is a free, web-based help desk ticketing system that allows you to create, modify, save, and work on tickets from anywhere with an internet connection. It is primarily designed for smaller companies that want to have the convenience and features of a good ticketing system, without the costs. It is made primarily with PHP and jQuery, and also takes advantage of the smarty Template Engine. All of this means that it is going to be a stable system that will run well on any InterServer hosting package.

In addition to the ticketing system, this program has a built-in knowledgebase that allows you to create standard responses, answer questions, and help provide help desk representatives with the right information they need to be successful in their jobs. While not nearly as feature-rich as some other help desk solutions, HelpDEZk has a lot to offer.

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Final Thoughts

If you need a help desk program that allows you to accurately create and track tickets, but you don’t want to invest money into it, this is a really good program. It is something of a concern that it doesn’t get updated very often, but for the most part not too much needs to change with this type of thing. Install it and give it a try with a few users to see if it meets your needs. If not, you can always choose another option.

Automatic Updates

We do all the hard work so you don't have to!

Daily Backups

We keep up to 30 daily backup copies of your HelpDEZk site.


We update HelpDEZk core and plugins to keep your
site protected.

99.9% Uptime Guarantee

Interserver is proud to guarantee that our uptime will never drop below 99.9%


Views Some ScreenShots

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