The Bug Genie Web Hosting

The Bug Genie is a bug tracking tool

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The Bug Genie Friendly issue tracking and project management. Issue tracking and project management never looked this good. Designed to be beautiful, powerful and friendly - The Bug Genie is an absolute treat - and it's all yours.

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The Bug Genie is a project management and bug tracking system. It is designed to make it easier for groups of people to work on a common project together in an efficient and effective way. There are options for adding multiple projects into the system, and having a large number of developers accessing the system together. For smaller groups, this is a free application that can be used for just about any types of projects. Larger businesses, however, will need to pay for the added features and services that they will need, and it isn’t cheap.

This platform is really designed from the ground up to be able to support major projects by large companies. The entry level version is great for people who want to give it a try before purchasing the full option, or smaller groups who just want a convenient way to work on projects together. No matter how you use it, however, you won’t find another project management or bug tracking system out there.

Star Rating:

The Bug Genie Pros

Comprehensive
This system really has every feature you will want to use. It is well run, and gets regular updates to ensure it always has what is needed.
Project Management & Bug Tracking
They have seamlessly combined project management features and bug tracking features into this one system.
Support & Documentation
There is a ton of great support documents on their site to help users get through any issues they are having.

The Bug Genie Cons

Price
While this system is free to use for 1 project and up to 10 users, it gets expensive for larger needs. They also offer great training sessions, but they are fairly expensive too.

The Bug Genie Review

Initial Setup
Getting this system set up is not too difficult, though it will take some time to get everything configured for a project. The initial install can be done using a cone-click installation script offered to all InterServer customers. Once installed, most companies will need to go through and manually add in the employees that want to use it, configure their permissions, and then create projects. While it may be a little time consuming, it is not hard to figure out for most basic projects.
Plugins
There are some plugins available to add in specific features, but not too many. Most people will find that they don’t need to use any plugins because all the features they want are included with the main install of the platform. If you do need a plugin, it can be added quickly and without any trouble, even if you don’t have much experience with this type of thing.
Themes
The themes available for this system (there aren’t too many of them) are part of their plugin system. The themes with this system, however, aren’t strictly cosmetic. They can add in usable columns and other options, which is a nice way of doing things. Most people, however, won’t need to do much regarding themes since the system looks nice right out of the box and is very functional.
Customization
There isn’t too much customization possible with this platform beyond what you can do with the few plugins and themes that are available. Most of the ‘customization’ options will be regarding how you add in a new project, and what permissions you give the users for those specific projects.
Cost of Running
If you are only going to be running one project, and you’ll have ten of fewer people working on it, this is a free system. It will work well on any InterServer hosting platform as well, which helps to keep your costs down. Larger groups, however, will be paying a monthly fee to access this system and depending on how many people use it, it can get quite expensive. There are also training sessions available for those who need it, and those are priced quite high as well. You do get a lot of nice features and options, however, so it is likely worth the investment for larger companies.
Other Programs Like it

If this system doesn’t sound like it is a good option for you, don’t worry. There are plenty of other program management and bug tracking options to choose from. The following are all available with one-click installation when you have a hosting account with InterServer:
- PHProjekt
- TaskFreak
- Bugs
- Traq
- WebCollab

Final Thoughts

Anyone who is looking for a project management and bug tracking system should at least consider this one. It really does a great job at making these tasks much easier. This is an especially nice option for small groups that are working on a project together since it can be used for free in these situations. While there are other options that can meet people’s needs, this is definitely one of the better ones.