We offer the best feature on the market
Vision Helpdesk offers customer service solutions for every size business, It offers three customer support solutions
1. Help Desk Software : Multi channel customer support ticketing help desk that allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CHATS, CALLS everything under single roof.
2. Satellite / Multi Company Help Desk : Manage your multiple brands or different companies customer support at centralized place, Setup different customer portal for each brand. Manage staff in different timezones and offer global customer support.
3. IT Service Desk : Service Desk software is enterprise level IT Help Desk that includes features from Help Desk and Satellite Help Desk additionally it offers ITIL / ITSM Modules - Incident, Problem, Change, Release, Contract, Financial Management, Service and Product Catalog, Vendor Management and more..
You will need a Valid License key to install and run Vision Helpdesk.
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Vision Helpdesk is a full suite of software as a service for managing all your help desk, service desk, ticketing, and other tasks. This is primarily going to be used for companies that want to keep all their support tasks organized so they can provide a higher quality support for their customers. The software is easy to use and flexible enough to adapt to just about any type of business no matter how large or small.
Using this service a company can combine all support efforts from all sources together into one location. This includes phone support, email support, support from Facebook or other social media sites, and even walk in support services. Having a centralized support desk like this allows companies to provide far better and more reliable services.
This is one of the best and most detailed helpdesk and ticketing platforms out there today. It has tons of features and can be integrated with lots of different data sources for easier and better issue tracking. If you’re willing to spend the money, this is definitely a help desk software solution that you would want to consider. If you’re on the fence, use the free trial option to see how it works for you so you can decide without spending a dime.
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