InterServer Is Now Migrating Drupal Gardens Customers

Posted at June 9, 2016 at 11:37 am by Stacey Talieres


As of 8/1/2016 Acquia will no longer be offering hosting for Drupal Gardens customers. With that in mind InterServer is offering a promotion of 1 penny for the first month of service followed with a per monthly rate of $5 in an effort to help all these customers find a new home. We are offer fully managed and free migrations which are then handled by our team of migration experts. Our service comes with 24/7 on site support and with no contractual obligation.

When you export or migrate over to InterServer it will not disrupt your website’s layout or functionality in anyway. Below we have outlined the key steps that are required for a successful migration.

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In order to export your website to a backup:

    1. Login in as an admin to your website with the System: Administer site configuration website permission.
    2. Go to Configuration > Site export.
    3. Then Select a reason for exporting the list, and provide us with your reason for exporting the site. You will be required to provide further explanation in a text box.
    4. Select Export.
    5. Shortly after Drupal Gardens creates a backup file, it will send the file to your browser.  Then save the .tar.gz file to your computer.Quick Tip: Varying upon the size of your site, it typically takes a short period of time for Drupal Gardens to create a backup and send it over to your browser.
    6. Evaluate the .tar.gz file to ensure that it carries the files relating to your Drupal Gardens site.

Quick Tip: File sizes may vary, therefore archived files for large Drupal Gardens sites may not have files in the /sites/default/files folder.

If your archive file has no files in the docroot/sites/default/files folder, we advise taking the following steps and downloading them from Drupal Gardens:

  1. You should install or have access to the wget utility.
  2. Remove the archive file to a different location on your computer.
  3. Use the command window to find the new docroot folder using the cd command.
  4. Use the following command depending upon your OS:
    • Mac OS X


      • Windows

Drupal Gardens will direct your site’s remaining files to the docroot/sites/default/files folder.

Quick Tip: The site archive file does not include the /sites/default/files/styles folder or its sub-folders. When you import the site archive file into another Drupal environment, Drupal recreates the /styles folder and its sub-folders.

You should also export your site from the My sites page by selecting Export site in the site’s Actions menu.

Getting Ready to Import:

  1. Download a new site archive file from your personal Drupal Gardens site.
  2. Take the files from the site archive file to the folder from which your web service hosts your site’s files. That new folder will be the docroot of your website.Quick Tip: When you take the contents of the site archive file, you should not make a folder called docroot. However, take the site archive file contents of the docroot directly into the folder that hosts your website’s files. This will include the files in sub-folders (such as /sites) with a maintained folder structure.
  3. Locate the new docroot folder for your site where you will then open credentials-[sitename]-user1_[random].txt, where [sitename] is your Drupal Gardens site-name, and [random] is a vast array of numbers and letters.
  4. Acquire the User1 user name and password from that file.User1 is a Drupal superuser account. In the past this was not readily accessible when your site had been hosted by Drupal Gardens. When the site archive file creation process occurs, Drupal Gardens creates a new user name (user_1 plus a random text string) and generates a new password.

For further information about the user accounts in the credentials file, see Exporting your site.

  1. In the new environment, form a new database with no tables.
  2. Configure the new database and double check that your database user account has the required permissions to import database information.

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