Time to Upgrade?

Posted at November 10, 2017 at 1:30 pm by Stacey Talieres

Our Standard Shared Hosting plan, while it offers endless features to service a website, might be insufficient in effort to expanding your successful and growing business. Fortunately, InterServer offers a perfect upgrade system for your expansion. First, lets answer a few common questions:

How do I know when I should upgrade?

If any of the following topics may relate to your circumstances, then it may be time to upgrade!

  • Increased Traffic
    1. i) The more traffic a site has the more stress its performance takes. In other words, as traffic increases, performance decreases!
  • Administrative access to server
    1. i) With a VPS or Dedicated Server you have FULL control over your server.
  • Dedicated IP’s
    1. i) By having a dedicated IP you are adding more security and protection from abusive customers. In addition, you are establishing your own identity as a business.
  • Customization
    1. i) By upgrading to a VPS you have plenty of options to suit your needs. Here are examples how you can navigate through the many different CPU cores and memory.
    2. ii) Link : https://www.interserver.net/vps/

This awesome scroll navigation bar allows you to adjust a VPS to your specific requirements. Note: Planning ahead is important and it is highly recommended to avoid purchasing a build you plan to max out. In addition, at 4 ‘slices’ as selected in the image above, InterServer offers a Fully Managed service where we would be glad to assist on any technicalities with the server. With a fully managed vps, something as simple as installing an application for you can easily be done through an on-site call or our ticket system.

  • Planning Ahead
    1. i) By upgrading to a high tier VPS or dedicated server you allow yourself to enjoy the comfort of not having to worry about maximizing your resources. This is why planning ahead is crucial. As business grows, you will have the time to upgrade accordingly.

How much will this cost?

  • A solid build recommended by InterServer for a growing website/business would be a 4 slice Linux VPS, with cPanel. Price per month : $ 34.00.


cPanel allows for the management of your VPS with easy to navigate options. 

Navigating through our navigation bar will not only allow you to choose something suitable for specifications, but also pricing! You can begin with a $ 6 / month VPS with one slice and no control panel just to get a taste of what the next step is.

How long does it take to upgrade?

If you already have an account with InterServer here are the steps on upgrading!

  • Login to my.interserver.net
  • Click on support tab on the top right of the page.

  • Click on ‘Open New Ticket’ tab

  • Select the necessary product that you would like to upgrade.
  • On the ‘Detailed Description Of The Issue’ option, please provide the specifications that you would like to upgrade to. If you have any questions or uncertainties in regards to what you should be upgrading to, please ask! Our team is always willing to assist.
  • Kindly wait for a representative to respond and get you upgraded within 1-3 hours!

If you have an existing VPS with InterServer, you can follow the same steps as above to increase the number of slices at any time.

Ultimately, the goal is to allocate enough resources wisely to have your business or personal agenda uninterrupted and well underway to success!




InterServer Travels at LiteSpeed

Posted at November 1, 2017 at 12:00 am by Stacey Talieres

How InterServer utilizes LiteSpeed software to power our shared cPanel web-hosting. Here’s a look on what goes on behind the scenes!

Shared hosting is a very common subscription and requires high maintenance. InterServers main goal is to offer shared web-hosting that is reliable, secure, and powerful! Through LiteSpeed, we are able to offer just that.

What is LiteSpeed?

LiteSpeed is a software application that runs on a web server. Its purpose is to improve  performance by conserving resources without sacrificing performance, security, compatibility, or convenience.

A graph example from litespeedtech.com proves the high performance of its product on a WordPress site.

It is important to note that LiteSpeed does not only improve WordPress sites, but many other server applications as well!

Performance and Load Management

LiteSpeed offers unique aspects when enhancing server performance. Firstly, the software creates an ease on memory and CPU. It continues to even improve the performance of scripts that are ran on the server. Lastly, LiteSpeed aids in load balancing heavy spikes that may strike the servers. In worst case scenarios, a DDOS attack.

Because LiteSpeed offers performance, security, and compatibility, it is highly valuable to our servers! InterServer utilizes these features to enhance your customer experience.

How LiteSpeed Helps You!

Since a shared hosting packages performance is based on the servers that it is hosted on, it is critical that the server itself is managed as efficiently as possible. LiteSpeed creates an efficient environment and here’s how it helps you:

  • LiteSpeed guarantees not only the increased speed rate of scripts and data processing but the overall health of hardware. This guarantees long-term safety of your data.
  • Shared Hosting experience with top speeds and storage. Have a large scale website that has many components to it? LiteSpeed allows the processing of large scale sites made easy and fast.
  • Increased Security. LiteSpeed contains a built in anti-DDOS system. Additionally, you may use Apache security functions.
  • Apache Compatibility.


The Dangers of Human Error in WordPress Hosting & How to Protect Your Brand

Posted at October 16, 2017 at 5:42 am by Stacey Talieres

As a longtime fan of WordPress, working on my former employer’s website pained me. I compared the organization’s online presence to a kindergartener’s craft project—held together with macaroni noodles and paste. 

The website looked fairly modern to visitors, but the backend was a disaster. The theme had been customized beyond recognition, meaning updates would require days of rebuilding that we couldn’t afford. Our performance and security continually suffered, and I spent tons of time beating back the malware, pharmaceutical ads, and SQL injections. 

The person who originally created the website was a fantastic graphic designer but knew very little about running a website. He naturally chose WordPress, the world’s most popular content management system, and did his best to keep up with the various requests and ideas that sprung up across the office. 

Over time, our brand suffered from what turned out to be unsound and unintentional mistakes and bad decisions. When properly managed and hosted, however, WordPress does wonders for efficient workflows and improved user experiences. Below, I’ve outlined the top five lessons I’ve learned or witnessed through many years of hosting, building, and fixing WordPress sites.

Mistake #1: Choosing a Cheap Host Instead of One That Brings Value

Although nearly every reputable hosting provider offers an ultra-simple one-click installation of WordPress, not all companies have invested in the modern infrastructure required to run the platform efficiently.

Upgraded hardware, such as faster-performing solid-state drives, can come with added costs. While it’s certainly understandable to seek out the most affordable hosting plan for your website, you risk getting exactly what you paid for.

Instead of looking for the cheapest option, search for the biggest bargain. Many hosts—InterServer included—offer upgraded services, support, and a surprising number of features for $5 or less per month.

With SSD-powered infrastructure, free SSL certificates, and unlimited storage, bandwidth, and email accounts, InterServer shared hosting delivers long-term value and peace of mind to WordPress users. The company takes shared hosting security seriously, even launching a five-pronged malware and prevention system called InterShield in mid-2017.

Mistake #2: Installing Suspect Plugins—And Then Not Updating Them

While there are certainly several must-have WordPress plugins, some might actually do more long-term harm than good. According to the WPScan Vulnerability Database, plugins account for more than half of the known WordPress vulnerabilities. WordPress core files account for about 30% of the weaknesses, with themes covering roughly 15% of the remaining deficiencies.

When looking to install a plugin, look first at the options that have been installed the most number of times. If thousands or millions of users trust a plugin, the program is probably pretty reliable. Similarly, take stock of the plugin’s ratings and notice when the code was last updated. Frequent revisions are a sign that the developers are actively keeping up with security concerns and usability features. 

Mistake #3: Using the Infamous Admin Username or Having Weak Passwords

Until WordPress 3.0 was released in 2010, the platform automatically set up new sites with an administrative username of—you guessed it—admin. This spawned a feeding frenzy of brute force attacks, as intruders didn’t need to guess an account’s username, just the password.

Even though WordPress ended that practice, the admin username is a major weak spot for unsuspecting site owners. Similarly, using a password of “123456” or “admin” or—cringe— “password” is likely going to accomplish exactly what one might expect. Strong passwords are critically important to successful WordPress usage, as well as limited login attempts (more on that later), and two-factor authentication.

Mistake #4: Thinking You Know How to Edit Theme and Core Files

Being able to edit a theme or plugin file directly from the WordPress interface might be convenient for the most experienced developers, but it represents a major security hole for most users. As if an intruder having unfettered access to the inner workings of your site isn’t scary enough, self-inflicted problems and broken code are incredibly common.

Limit the ability for you or your colleagues to introduce vulnerabilities to your website’s code by establishing and maintaining WordPress users roles and capabilities—give people the least amount of access needed. To take matters a step further, you can actually disable the WordPress theme and plugin editor by inserting define(‘DISALLOW_FILE_EDIT’, true); in the site’s wp-config.php file. You’ll still be able to access the files through FTP access, if you’re daring and desperate enough to still need to edit those files. 

Mistake #5: Leaving Yourself Open to Attack by Not Configuring Properly

The popularity and widespread use of WordPress understandably makes the platform a major target for attackers. New malicious strategies now enable intruders to find and infiltrate fresh WordPress installations within 30 minutes of paying for a web hosting plan.

With just a few quick adjustments, however, you can help your website turn back the large majority of attacks. Start by installing a plugin that caps the number of login attempts; we recommend Limit Login Attempts Reloaded for standing up to brute force strikes. This 10-point guide includes several other code snippets you can add to various configuration files to block access to important WordPress directories and prevent certain suspicious behaviors.

Building Online Brands Often Includes a Polarized WordPress Experience

Admittedly, the much-loved open-source publishing platform does not come without a few quirks. Even experienced developers have a love/hate relationship with WordPress, as a 2017 survey showed that, while roughly 35% of developers loved working with the content management system, about 65% dreaded using WordPress.

The platform’s undeniable usability and simplicity, however, make WordPress a go-to option when looking to build an online brand—if you know a little bit about what you’re doing. InterServer provides customers with an easy-to-follow checklist of the top 10 ways to secure WordPress.

Mercifully, I eventually got the green light to redesign and relaunch my former employer’s website. Nearly all of the site’s ailments disappeared once I installed a new theme and a host of plugins, and switched to a better hosting provider. I still spent more time than I wanted running backups, updates, and security scans, but at least I could establish the best practices and routines needed to maintain the site well past my eventual departure.

Laura Stamey writes, designs, and develops for HostingAdvice as a Contributing Editor for Digital Brands, Inc. The HostingAdvice team boasts more than 50 years of combined experience building and scaling personal projects and industry-leading websites and applications.

Hurricane Harvey

Posted at August 31, 2017 at 5:22 pm by Stacey Talieres


InterServer gives back!

Hurricane Harvey has devastated parts of the United States with its record-shattering destructiveness. Parts of Louisiana and Texas struggle with extreme flooding conditions that make it impossible to inhabit the area. InterServer has connected with American Red Cross to support the relief of the tragic event.  For every Web-Hosting order InterServer will donate 100% of the first month to the American Red Cross.


A key component of InterServers belief system is to give back to the community. If there is a chance to strengthen or aid a community especially in a case of disaster, InterServer will be there!

How donations help?

The American Red Cross actively seeks donations of food and money to help victims of Hurricane Harvey. Through donations, the Red Cross sends pallets of water and fresh meals to supply those in need. Already, about 30,000 people have been aided as a result. InterServer is proud to join in on assisting the Red Cross in such tough times.

American Red Cross stated the following,

More than 1,800 people took refuge from the deadly storm Saturday night in 34 Red Cross and community shelters in Texas. In Louisiana, one shelter is open where 8 people spent Saturday night. These numbers are expected to grow and dozens of additional shelters could open. Harvey will continue to produce large amounts of rain over the next several days. Millions of people are facing flash flood warnings, including the entire Houston metro area which is under a flash flood emergency. There are reports of people stranded in their homes and water rescues are ongoing. Roads are flooded, rail lines are shut down, airports closed and hundreds of thousands have no power. Numerous hospitals, nursing facilities and dialysis centers are closed.

Hundreds of Red Cross volunteers from all over the country are on the ground now, working to provide safe shelter and comfort to people impacted by this devastating storm. The Red Cross has enough shelter supplies in Texas to support 28,000 people and supplies for an additional 22,000 people are being sent in now.

In addition, tractor trailer loads of ready-to-eat meals, comfort kits, kitchen supplies and cleaning supplies are on the ground in Texas. Nearly half of our emergency response fleet — more than 150 vehicles – have been mobilized. The Red Cross also prepositioned blood products in Houston ahead of the storm to help ensure we can maintain an adequate blood supply over the weekend. We have staged additional blood inventory in Dallas.”

As a response summary of Hurricane Harvey.”

After confirming the purchase of Standard Web Hosting package InterServer will automatically donate the first month payment to American Red Cross.

American Red Cross Information:-

The American Red Cross is always looking for more volunteers. If you are interested in volunteering, you can visit redcross.org. The organization is also looking for financial donations.

The organization is offering a variety of ways for people to donate. You can call 1-800-RED CROSS or text HARVEY to 90999 to make a $10 donation for those in need.

*update* we have concluded this program.

CBT Locker Ransomware

Posted at July 21, 2017 at 4:00 am by Stacey Talieres

Ransomware is a dangerous piece of malware that infects computers. CBT Locker Website, a spin on the infamous CBT Locker for desktops, is one of the latest versions of ransomware that enables an attacker to take WordPress sites hostage and charge a fee for their release.

What is CBT Locker and Ransomware?

Ransomware, which has only been popular for the past few years,  is most effective when an attacker plans to make money from his/her victims. Ransomware encrypts all data and leaves the victim a message that important files won’t be decrypted until the victim pays a fee, which can run any where between $50 through thousands of dollars. If the victim waits too long, sometimes fee increases. Payments can be requested in bitcoins, and the malware will even help the user find a bitcoin provider. The scam has made attackers millions in ransom fees.

CBT Locker works in a similar fashion; the attacker just needs to get the victim to download malicious software, which can be easier than gaining access to a website.

Hacking a website involves accessing the file system to upload files. This can be done using phishing attacks or keyloggers. WordPress sites vulnerable to SQL injections can also give the attacker escalated privileges on the web server.

What Happens After a Website Is Hacked?

After the website is hacked, the attacker uploads a new index.php file. When you access a site, the default file that launches content for the main homepage is index.php. The attacker’s index.php file replaces the legitimate one; the next time it executes, data encryption is triggered.

The malicious code searches for numerous file types, usually those most likely to be important to people. Here are a few file types that ransomware, including CBT Locker, searches for:

  • .doc
  • .jpg
  • .png
  • .txt
  • .docx
  • .xls
  • .xlsx
  • .pdf
  • .ppt

Ransomware uses a two-key system: a public key is used to encrypt the data and a private key is used to decrypt it. Only the private key can decrypt data encrypted with the public key. When you pay the ransom, you pay for the private key.

An interesting part about the CBT Locker website version is the real-time chat system. If your files are decrypted, you can go to your site and use the chat system to talk to the attacker. The attacker will help you find a bitcoin provider and even provide you technical instructions on how to pay for the key.

WordPress sites Protected by InterShield

The attacker needs access to your site, so the only way to defend against this attack is to know common vulnerabilities within WordPress.

The most common way an attacker gains access to a site is from a malicious plugin. Even legitimate plugins could have some kind of vulnerability that gives an attacker control of the site. Install only trusted plugins with authors that keep up-to-date on the latest attacks and frequently update their software to patch any recent bugs. Never download random plugins from sites that promise cracked themes (also known as “nulled” themes).

Some legitimate plugins are shown to have vulnerabilities. Responsible plugin developers patch their software to stop the vulnerability and release the new update as soon as possible. You must update your plugins each time a patch is released to avoid having your site hacked.

Penetration testing is the process of having a “white hat” hacker run scripts against your site to find any common vulnerabilities. You can pay for testing or buy your own software that penetration tests your WordPress site. If any vulnerabilities are found in your plugins, you can either disable them and find replacements or alert the plugin author in the hopes that they will provide you with a fix.

SQL injection is a common attack on database vulnerabilities. Unless you understand SQL language and the way databases work, you won’t know how to find these vulnerabilities. A penetration test includes SQL injection vulnerabilities.

Not only should you always keep your software up-to-date, but also be aware of phishing scams when you read your emails. Never give out your login credentials for your web server to anyone.
Rest assured when you purchased our shared hosting that you are well protected from whatever malware that lurks around the corner. In the event your site does get hacked we are here to help  you clean it up, which extended to every customer running on a  managed wordpress plan. In addition, with InterShield we deploy a five prong defensive against vulnerabilities which include: web app firewall, file upload scanner, automatic scan of running scripts, outbound email protection, and malware detection.