A System Administrators Dream Come True – KernelCare

Posted at March 16, 2017 at 3:00 pm by Stacey Talieres

I am sure we can all relate to the gut wrenching feeling when working on your computer and all of sudden it needs to reboot in order to update the OS. It typically happens when you are in the midst of something very important and during the most inopportune time.

When this occurs we  find ourselves frustrated and wanting to avoid the whole issue altogether by delaying the reboot. Hence why we wanted to share a nice solution which is through CloudLinux whom has a feature called KernelCare which happens to be an awesome application that allows for kernel patching without the hassle of reboots! Who could imagine that a simple single line of code could be so powerful and alleviate unwanted stress.

System administrators who are constantly monitoring  their server for the latest security patch don’t have to wait around anymore.  KernelCare is able to automatically check for the latest patches and apply them as quickly as possible. You also never have to worry about live patch updates slowing down your server either. KernelCare does not only promise superb server performance, but saves you time and money.

At InterServer it is our belief that this tool has proven to be beneficial to us and our customers.  Our goal is to ensure we never have to warn users about unexpected and sudden system reboots.  KernelCare ensures that you can seamlessly run your website 24/7 which we all know brings relief to many.


Digging in the Trenches

Posted at March 8, 2017 at 1:00 am by Stacey Talieres

The Backbone of a Web Hosting Company

In the beginning of 2017, we decided to further expand our current fiberpath to meet our network demand. Fiber is comparatively easier to install compared to other telecommunication mediums. Due to its nature, fiber installation can be done underground. Installing fiber underground protects cables from experiencing any outside interference such as bad weather or natural disasters.

What is Fiber?

The cornerstone of any strong and reliable network is built upon fiber optics. Ever since the 1970s fiber has become a necessary tool for building networks. Fiber optics allows for information to be spread through pulses of light. Not only do we rely upon fiber optics for our network, many other telecommunication companies use it as well.  There are multiple advantages that come with using fiber despite how expensive it is. These include:

  • No electromagnetic interference which is present in metal/coaxial cables.
  • Enhanced security – Fiber does not leak any electromagnetic signals, which prevents people from listening in.
  • Easier installation because fiber is flexible and thin.
  • It can transmit a large amount of data over large distance compared to other mediums of communication. Fiber optic cable has a bandwidth of 400MHz/km.

In the pictures below, you can see the steps that were taken to ensure a successful underground fiber installation. When hiring a team of experts fiber can be installed with ease.

In order to install new fiber, contractors will first dig into the ground and clear away any debris that would interfere with installation.

Fiber cables being installed into the designated trenches.

After a successful installation, the trenches are paved over. This is the process that we undertake when expanding our network to provide our customers with a reliable hosting experience.

Auto Clamav

Posted at January 18, 2017 at 3:00 pm by Stacey Talieres

Let’s face it, anti-virus software is just an afterthought when purchasing a web-hosting service. Nobody is excited to spend money on something they do not believe is essential. However, the Internet can be a very dangerous place for those unaware of what lurks behind each corner. When you purchase a standard web-hosting package, you will notice how secure we have made our service by integrating clamav. We believe that a strong anti-virus software is the cornerstone of a robust security policy.

What is clamav?

Linux has a well known reputation for encountering less malware verses a Windows operating system. This is due to the fact that Linux OS downloads programs from a centralized source and cannot originally run any Windows software. With a Linux system you can install a free open source anti-virus software known as clamav. Clamav was originally developed for Unix, but later made available for Linux systems.  It can be used in various scenarios which involve email scanning, web scanning, and endpoint security.

Many people would argue that you get what you pay for, but clamav is highly effective compared to the competition. In the most recent testing results available, it was able to detect about 75% of all viruses ranking them fifth. They were not far behind first place, which was only about 5% above them.

Behind the scenes

You will never have to worry about manually running clamav on your web-hosting account or installing another anti-virus software either. Scans are specifically designed to never slow down the speed of your website. However, we do provide you the option to run your own scans if you prefer. When you login to your cPanel you should see a section labeled “advanced”. Underneath this tab you will notice a button called “Virus Scanner”. Once clicked, you will be given several options on how you want to run your scan. The options range from: scan mail, scan entire home directory, scan public web space, and scan public FTP space. The virus scanner included in cPanel covers all of your needs to protect your website.


Shared Hosting Backups

Posted at January 9, 2017 at 3:00 pm by Stacey Talieres

When searching for a shared web hosting plan, you probably are considering many factors. Will my prices stay the same from month to month? Will I be locked into a contract? How will I be able to manage my websites? With all of these questions front of mind, you more than likely haven’t taken into account how important it is to effectively backup your data? That may be the last thing you are thinking about, but in reality you should be looking into Web-Hosting companies that care about taking backups. We pride ourselves on ensuring weekly backups for our shared web hosting customers. It provides our customers with the flexibility and peace of mind that they need when running a website.

Where Does this Option Exist?

After logging into your my.interserver.net page you will be directed to your homepage. This is where you will find any web-hosting package or other services that you may have with us. From here you can quickly go to your web-hosting package and manage it. On our control panel you should notice a button that says “download backups”. With this amazing feature readily available at your disposal you will never have to worry about losing your website as a result of a malfunction or catastrophe.

How it Works

In order to keep to our promise we use an infrastructure as a service (IaaS) called OpenStack, also known as Swift to us. Some of you may be familiar with this service and others may have never heard of it. That’s okay, because we will briefly discuss how important OpenStack is. Imagine yourself within a very large datacenter. In this datacenter to ensure data redundancy, information is stored across many different servers. Let’s just say that if one of these servers were to fail (hopefully never) then data would be copied from the cloud onto multiple servers running this service. Swift allows us the versatility to avoid major disasters. However, be aware that we only can store up to 11GB of your website’s data. If it is larger than that we suggest maintaining your own backups.

The great thing about our weekly backups is they are done automatically. You can rest assured knowing that you are in good hands. We keep at least three copies of those backups for at least 60 days. This extended time period allows for an extra layer of redundancy as a precautionary measure. Our main goal is to ensure that we provide all the necessary resources for your business to operate seamlessly.


OpenVZ/KVM Backup

Posted at January 2, 2017 at 9:03 pm by Stacey Talieres

While working on important information, changing files, or installing applications on a server, you always should be wary of issues. Always keep Murphy’s law in the back of your mind during these situations, “anything that can go wrong, will go wrong”. A major error can spell the demise of your data unless you have frequently backed up your server.

However, when you purchase a VPS with us, you will notice in your my.interserver.net we have provided a tool to properly maintain your server. On a OpenVZ or KVM VPS, there is a tab called “Backups” that will allow you to ‘backup VPS’ or ‘download/manage backups’.

What’s unique about our backup system is that it takes snapshots of a VPS. When you hear the term snapshot, you may envision some type of photography, which in fact is similar to this concept. Instead of taking a full backup, which would require an enormous length of time, a snapshot allows us to take a backup of the current state of your server. Snapshots are useful because they let users make changes to many files.

With your my.interserver.net control panel if you have a OpenVZ or KVM VPS you can take up to four of these snapshot backups. As long as you make sure that you backup your VPS, you will never have to worry about losing your data because we use software known as OpenStack Object Storage aka Swift. If a server was to ever fail, information would never be lost as this software spreads data across different servers throughout a datacenter.

At InterServer we offer a OpenVZ VPS at the affordable price of $6 a month. Along your quest for the perfect VPS you may have certain criteria that you are looking for. If affordable price, secure backups, and optimal performance, are main factors then considering an OpenVZ or KVM VPS would most likely be the best fit for your needs.