Need Help With SFTP

Discussion in 'General Support' started by H.Charles Beil, Aug 6, 2016.

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  1. H.Charles Beil

    H.Charles Beil New Member

    I'm struggling to logon with sftp and Filezilla. I keep getting error messages.
    Status: Resolving address of sftp.tricountywebsitedesign.com
    Status: Connecting to 66.45.243.254:21...
    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server

    Any suggestions on what I'm doing wrong?

    I'm becoming convinced that my login issues are from the server since the same thing is happening with cpanel and when I try to view my website.

    Thanks
     
    Last edited: Aug 8, 2016
    H.Charles Beil, Aug 6, 2016
    #1
  2. Quags

    Quags Administrator Staff Member

    If it is SFTP (not ftp with ssl) then the fix will be changing port 21 to 22. From what I see that is probably the most likely thing wrong.

    The second is your ip could be blocked in the firewall, if csf firewall is installed on the server which is very common on cpanel servers.
     
    Quags, Aug 9, 2016
    #2
  3. monastevenson

    monastevenson New Member

    Thanx for your responce. It helped me too. I prefer to always check my software and ip because it is not a game
     
    monastevenson, Sep 3, 2017
    #3
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