In this documentation, we will cover the issue regarding cPanel icon missing from WHM ‘List Accounts’. The image below is a perfect example
To fix this issue, please follow the steps given below.
1) Login to WHM.
2) Click on the icon ‘Server Configuration’.
3) Click on ‘Tweak Settings’.
4) Select ‘System’ button.
5) Find the option ” Accounts that can access a cPanel user account”. Select ‘Root, Account-Owner, and cPanel User’.
6) Click ‘Save’ button.
Now the issue has been fixed and you can see the icon when listing accounts.
If you need any further help please contact our support department.
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