How to Create Customer Groups in AbanteCart

Posted on January 28th, 2017

If you own an eCommerce store, you know that there are different types of customers. Each type has different purchasing patterns and some groups deserve a gift that you want to give exclusively to that group. It is important to maintain a good customer satisfaction and the first step is to identify customers based on the type.

We call these types of categories along with customers, the customer group. If you are using AbanteCart, there is good news for you. It is because AbanteCart provides a feature to create different customer groups directly from the admin panel. You do not even have to install any additional extensions to manage customer groups in AbanteCart. It is a very handy and meaningful feature that is easy to use as well as it can help you improve customer satisfaction.

So, in this tutorial, I am going to show you how to manage customer groups in AbanteCart. All you need is access to the admin panel of the store. So, Let’s get started with the actual tutorial.

Create/Manage customer groups in AbanteCart

First of all, Log in to your AbanteCart admin panel and find a Sales option from the left sidebar of the admin panel. Click on that option to open a drop-down menu with few more options.

Customer group

From the list of options in the drop-down menu, find and click on the Customer Groups option to navigate to the customer groups manager in AbanteCart just like the following image.

Customer group

Here on this page, you will see a list of customer groups available on your store right now. To create a new customer group, click on the “+” button given at the top-left corner of the table. To make this step easier to understand, see the following screenshot.

Customer group

It will redirect you to a form in which you can enter the required information about a customer group. Right now, you can see there are only two options. The first one is a field that allows you to define the name of the customer group. The second one is a switch that allows you to decide whether or not the customers in that group will pay taxes or not.

Customer group

Finally, after entering all the required information in this form, click on the Save button given at the bottom of the form. It will create a new customer group instantly.

Customer group

To update or delete a customer group, click on the Update or Trash icon corresponding to the customer group you want to operate on. You have to perform these actions directly from the Customer group manager.

So, this is how you can create and manage customer groups in AbanteCart. I hope this tutorial was helpful to you. If you have any questions regarding Customer groups, please let us know in the comment section. If you are an active InterServer customer, you can directly contact our awesome support staff for instant help!

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