Dedicated Server Provisioning Times
Posted on August 8th, 2023
The most current setup wait times for customized dedicated servers are available here:
CPU: 5900x: 48 hours
CPU: 5950x: 48 hours
CPU: 7900x: 48 hours
CPU: 7950X3d: 48 hours
CPU: 9950X: 48 hours
CPU: E5-2680v4: 72 hours
CPU: EPYC 7402P: 72 hours
CPU: EPYC 9254: 72 hours
For faster setup times, see our Market Place Servers available here: https://www.interserver.net/dedicated/buy-now-servers.html
I bought a GPU server. It took 3 days to create it and it’s still not ready.
Hi Charles,
Can you please reach out our support team they will help you with the status of the server setup
icket ID: FYN-259-37750
Subject: [Provisioning] Order ID 122033 server.cashapps.com
Department: Hardware
Type: Issue
Status: Open
Priority: Standard
I have order since yesterday but still i didn’t recieved it kindly let me know when would I get it
Hello,
The server is ready. The welcome email has been sent.
It’s very great 👍
Thank you!
Access
Hi,
Bashir can you explain what is the issue?
Hi,
How may I help you?
Hi,
https://www.interserver.net/affiliate.html
You can check our affiliate program
When will my server be ready? Your website says CPU: EPYC 7402: Under 24 hours, I’ve been waiting for five days already.
Hello,
I can see we have already delivered the server. IF you have got any questions feel free to contact us.
its been 3 days since i ordered a dedicated server when am i supposed to get it?
Hi,
I can see we have delivered your order on 2024-01-22. Let us know if you have got any questions.
I don’t get any survey, I signed up my for 6months I guess… Though I completed my profile..
Hi,
Can you please reach our support so we can guide you
Any estimated time for my server?
Hi,
We have delivered the server on 27 Feb 2024. If you have any further questions feel free to contact us.
I have provisioned a GPU server on 14th March 2024, but still have not received the server access. The expectation was for a 24-hour turnaround time, but this has gone way beyond that. This is causing a delay in our schedules and would lead to missing deadlines. This beats the purpose of provisioning a dedicated server.
Please look into it ASAP and provide an expected turnaround time which you can commit to.
Hi,
Due to the delay in the supply of hardware delivery and the high amount of orders server setup will take some time We want you to know that we are doing everything we can to have all your orders up soon.
Any estimated time for my server?
Hi,
CPU: E3-1230: Under 24 hours
CPU: 5600x : 24 hours
CPU: 5900x: 24 hours
CPU: 5950x: 24 hours
CPU: 7900x: 24 hours
CPU: 7950X3d: 24 Hours
CPU: E5-2680v4: Under 24 hours
CPU: EPYC 7402: Under 24 hours
It has been 3 days, I haven’t heard any update from the team, ticket says server is provisioning.
When will I get my server?
Hi,
Due to the delay in the supply of hardware delivery and the high amount of orders server setup will take some time We want you to know that we are doing everything we can to have all your orders up soon.
Rest assured that, once the order is completed, we will update the billing cycle so that you receive the full 30 days.
If you can share the ticket id we will look into it and try to speed up the setup.
Ticket ID: JOS-789-40459
Department: Provisioning
Type: Issue
Status: Open
Priority: Standard
Could you please check if the server is ready? If it’s still being set up, what is the expected completion time?
Thank you very much,
Hi,
Server setup is in progress, you will soon get the order delivered.
Hi I am curious as to when I will receive the dedicated server I ordered. Thanks!
Hi,
Please share the email address, so I can track the order status. Or you can reach our chat support.
Hi team!
Do I understand the high demand they may have at this time if they can meet the established times?
I have to deliver a project on Friday and I have 2 servers queued to deliver
I am attentive to your comments
Hi Juan,.
I see you have placed order for two server, I understand there is a delay we will try our best to delover the server ASAP.
Hello. It’s now more than 24h since I ordered a CPU: E5-2680v4. What’s the problem please?
Order number 164797.
Hi,
I understand there is a delay, we are working on the setup, we will keep you updated
I paid for a server two days ago. it’s yet to be ready. i was assured it will be ready within 48hours. now i’m being told to wait for another 2days. i really need to use the server right away. i really don’t have that time at my disposal. Ticket IJB-743-60240
Hello,
I can see the order is delivered. If you have got any questions feel free to contact us.
Ticket DRK-504-98124
When will my server be ready? On the website it said it was 24 hours, but it’s already past that time and I need it urgently.
Hello,
I can see the order is delivered. If you have got any questions feel free to contact us.
Ticket WZF-710-72998.
Hello. It has been 3 days, I haven’t heard any update from the team, ticket says server is provisioning.
I really need to use the server right away. When will I get my server?
Hello,
I can see the order is delivered.
Hello, my previous comment was deleted somehow. Still not got any response.
Ticket WZF-710-72998.
Hello. It has been 3 days, I haven’t heard any update from the team, ticket says server is active-billing.
I really need to use the server right now. When will I get my server?
Hello,
I can see the order is delivered.
Can someone please respond to give me an update on when my server will be complete? I have requested an update in chat and was told technicians will give me an update and I have received no such update.
The link in the original ticket sent me here, but the original post is from 2023 and there is another post here from March which gives different wait times than the original post.
The ticket number for the server 174001
If I have not gotten an update or the server is not ready in 24 more hours, I will be forced to start processing a charge back for the original amount paid. As that will be about 72 hours from original purchase with no one at the company willing to provide me with any type of update or appropriate customer service response.
Hello,
I can see the order is delivered.
How long does it take to be ready?
Ticket KHI-495-59751
Hello,
Server has been delivered.
Is there anything else I can assist you with?
Hi,
It has been 3 days and I am still waiting for my server to go live. I sent you a message 24hours ago and yet to receive a repones. Can we get my server up please.
Hello,
Can you please share the email address associated to hosting?
Hello, when will my server be ready? Nobody answers in my ticket
Hello,
I see we have delivered the order.
If you have any questions, feel free to contact us.
Hy, we just order new dedicated server (KEW-853-66971), please let me when it will be ready?
Hello,
I can see you have received the order.
If you have any questions feel free to contact us.