Disable ModSecurity Rule for cPanel User

Posted on October 24th, 2018

Disable ModSecurity Rule for cPanel User

ModSecurity is an Apache module which will protect your website from attacks, which includes a set of rules that blocks some regular expressions to prevent your websites from hackers. Almost 70% of server attacks are now carried out over the web application level. Mod_security always filters the data on your website and prevent your website from hackers and it will help you to secure your server.

In order to disable the mod security rule on your cPanel server, you would need to install a plugin called “ConfigServer ModSecurity Control”. For more information on how to install that plugin, please refer to our Knowledgebase article: https://www.interserver.net/tips/kb/install-configserver-modsecurity-control-cpanel/

Once you have installed that plugin, please see this tutorial to know how to disable a particular Mod_Security rule in the server.

Initially, you would need to find the exact rule which is triggered on the server. In order to find that rule, you will need to follow the below steps:

1) Login to your server via SSH.

2) Run the following command to determine what ModSecurity rules are being triggered:

grep ModSecurity /usr/local/apache/logs/error_log | sed -e ‘s#^.*\[id “\([0-9]*\).*hostname “\([a-z0-9\-\_\.]*\)”\].*uri “#\1 \2 #’ | cut -d\” -f1 | sort -n | uniq -c | sort -n

The above command will help you to find which rule is being triggered on the server.

After finding the rule, then you would need to follow the steps mentioned below, in order to disable those triggered rule for a particular cPanel user.

1) Login to WHM.

2) Navigate to “Plugins” section.

Disable ModSecurity Rule for cPanel User


3) Click on “ConfigServer ModSec Control” plugin for whitelisting the rule.

Disable ModSecurity Rule for cPanel User


4) Then you would need to select the cPanel user that you wish to disable ModSecurity rule and click on “Modify user whitelist” button.

Disable ModSecurity Rule for cPanel User


5) This will redirect you to a page and there you can add the rule that you wish to whitelist and click on the “Save whitelist for all your domains” button.

Disable ModSecurity Rule for cPanel User


6) After you save the changes, it will redirect to a page like “ModSecurity global whitelist saved”. Apache service will automatically restart to enable those changes on the server.

Disable ModSecurity Rule for cPanel User


If you need any further assistance please contact our support department.



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