Do you offer refunds?
By InterServer Staff on October 23rd, 2015
All our shared hosting accounts are backed by a 30 day money back guarantee. If you are not satisfied for any reason contact billing@interserver.net with your domain name and last 4 digits of your credit card number with in 30 days of your order and request a refund.
I need a less technical solution than this service is. Ordered on 5/17/2016 Please refund my subscription.
Thanks
Scott Campbell
Email: infosurf@bellsouth.net
Ph. 678-898-3323
please contact us. billing@interserver.net
if i cancel only domain can i get refund
Refunds on domain name are not possible.
I chose a wrong web hosting package (Standard Web Hosting instead of WINDOWS ASP.NET WEB HOSTING)
how can I fix this? all my web apps are built in asp.net
Contact us and we will change it for you.
I need a refund. Thank you
billing@interserver.net
Hello,
Greetings from InterServer.
Please share us your refund request to billing@interserver.net and concerned team will review the eligibility and will do the needful.
Have a great day.
, I don’t have hope now, you guys try to make extra money, promised free migration. before I paid I ask all details, the agent also promised free migration and webuzo pro web panel for 4 slices VPS, that’s why I paid, but now asking 30 USD for every domain migration. like a scam
Sorry for the inconvenience caused. Feel free to contact our Live Chat support via https://chat.is.cc/livechat?mode=popout
Our support team will be able to assist you with it
How long does refund takes to complete?
Refund will take 3-5 days once initiated
Good Day, I used the wrong Website Hosting Name and need to change from grayspec.co.za to graphatomic.com , could you please assist me? Grayspec.com is already taken and the current holder wants to charge me 6799US to buy the name. Please assist.
Andre Olivier
africaemptrades[at]gmail.com
Yes, we can help you with the primary domain name change. Please contact our support via live chat or ticket system, so we can better assist you directly with any service you have ordered through us.
i am purchased a Details Package Virtuozzo VPS Slice (CentOS 4 Slices)
but first i am deal with sales team on live chat after purchase sales team told me provided cpanel & whm with Slice 4 than purchased but when payment done after told me need to buy cpanel license than i am open ticket about refund but they are not refund me, now what can i do ? i am alreday west to much money in this company
so please i am again requesting you refund me
Unfortunately, refund is not applicable for VPS, Dedicated and License packages.
I chose a wrong web hosting package i want refund.thank u
Feel free to contact our Live Chat support
Our support team will be able to assist you with refund.
I mistakely cancel web hosting i need back please
Please contact our support via live chat or ticket system, so we can better assist you directly with any service you have ordered through us.
more then 15 days. still not received refund in my bank account.
no one replying on ticket.
Please contact our support via live chat or ticket system, so we can better assist you directly with any service you have ordered through us.
Hi, Do you offer any kind of refund on the dedicated server? I am transferring from (OVH) Windows 2012 to Windows 10 pro. I need to make sure. Or even a 7-day refund is fine.
1) Seeed of your server
2) If all my programs will work – I do not see a problem – but just in case.
Thanks
Ben Nelson
Unfortunately, refund is not applicable for Dedicated servers
Refer: https://www.interserver.net/terms-of-service.html >> TOS
When I create my VPS, there was nothing mentioned about refund, then I found this link only and thought they apply for all products, services you providing? After a while, I requested refund due to VPS’s performance, the staff told me that there are no refund for VPS. I feel like i got scammed or misleading!
As per the TOS (https://www.interserver.net/terms-of-service.html >> Terms), the refund is only applicable for shared packages.