Filezilla FTP – Connection Timeout Error
By Jithin on April 16th, 2017
When accessing the server via FTP using Filezilla, if it displays connection timeout error, you will need to change the Filezilla settings to resolve the issue.
Steps to resolve timeout issue.
1) Open FileZilla.
2) Click on ‘Edit’ and select settings.
3) Then click on ‘Connection’. You can see the field ‘Timeout in seconds’, which will extend the duration where FileZilla will try to reconnect if there is any issues with connection. Then click on the ‘Ok’ button.
Then try to access server via FTP. If the issue still persists. Please do the following settings.
1) Open Site Manger.
2) Click on ‘New Site’ button.
3) You need to change the Encryption to ‘Only use plain FTP (insecure)’ and Logon type to ‘Normal’. Enter host address, user name and password and click the ‘Connect’ button.
4) Proceed according to the message, you may need to enter the passwords again, enter it.
This will solve your timeout error on your FileZilla and will connect to the FTP server without any issues.
If you need any further help please contact our support department.
I’ve tried everything but it’s still not working what else would i do
If you have an existing plan with us, please open a ticket with our support department: https://www.interserver.net/contact-information.html
I have the same problem. It works for two week or so, but then this error persists. That was the reason why I deleted Filezilla last time. Now the same thing.
I’ve been suffering from this timeout problem
off and on. FileZilla works fine for a couple of weeks
And then suddenly this timeout issue.
Tried nearly everything Including raising timeout
seconds, default, active, passive transfers. No use
Need to disable Windows firewall maybe but not
sure about it. Someone please suggest a solution.
We are sorry for the inconvenience you are finding – Most of the time it is a tweak to increase the timeout limit under Filezilla as recommended in our article OR you could set Time Out to ‘0’
I would also try:
Click File => Site Manager
Click ‘New Site’ and add below details:
Host: (Enter Server Hostname)
Protocol/Server Type: FTP
Encryption: Use plain FTP
Select the Logon Type as ‘Normal’
5.username and password
Click Ok and ‘Connect’
Still have any questions? Feel free to contact our Live Chat support and our representative will be right here to assist you
Hello, i just follow that guide but stilln I can not connect, this is what they tell me when I try to connect :
Connection established, waiting for welcome message…
Response: 220 Welcome to One.com FTP.
Command: USER ***************
Error: Connection timed out after 200 seconds of inactivity
Error: Could not connect to server
What should I do ? I used the host, username, password and port one.com sent me.
Thanks it really worked. Even filezilla team does not know this reason.
In case if the job gets failed due to the FTP timeout issue then 1st verify FTP connection and if it goes successful then re-run the job from the failed step.
Where to find FTP user name and password?
Greetings from InterServer support.
If you are trying to access main FTP account of your shared hosting – It will be your cPanel or Plesk username and password depending on what hosting type you have with us.
For an FTP account you created – Please follow below steps:
If cPanel : cPanel >> FTP Accounts >> Change Password >> Click on Configure FTP Client to know configuration
If Pelsk >> Plesk >> Select Domain name >> FTP Accounts
If you still have any questions, please feel free to reach us through Live chat or email.
Have a great day.
I have domain and hosting here on Hostinger, when I try to connect to server via Filezilla client from windows 10 , I’m constantly getting error as Connection attempt failed with “ETIMEDOUT – Connection attempt timed out”.
I used login details provided by you and connecting on port 21. Also I have switched of FireWall for sometime. What else, I should do for successful connection.
These steps do not work. The timeout error still exists. Any other recommendations?
I apologize for the issue which you are experiencing.
Feel free to contact our Live Chat support and our representative will be right here to assist you.
HI I am trying to connect to amy SFTP server and I keep getting the error message below. I have tried port 21 but same error.
Status: Connecting to transfer.thechain.com.au:21…
Response: fzSftp started, protocol_version=10
Command: open “email@example.com” 21
Error: FATAL ERROR: Network error: Connection timed out
Error: Could not connect to server
I can successfully connect to another FTP server, so it just seems to be with sftp.
Can you please help
Same issue as everyone else. Filezilla constantly times out. Command line FTP from windows command prompt connects instantly with no issues. This is a Filezilla issue.
Cannot connect to FTP with following messages being displayed:
Response: 530 User cannot log in, home directory inaccessible.
Error: Critical error: Could not connect to server
my site is scssitservices.com