How do I cancel my account?

Virtual Hosting/SSL/Backups/Licensing:

To cancel a VPS, Webhosting, Remote Backups or any licenses, please log into and select Cancel option under the service you wish to cancel

Dedicated servers:

To cancel a dedicated server, please fill out the following form:


For all the above mentioned services you have the option to e-mail us directly at or call our office at 877-566-8398 during normal business hours (8am-5pm EST).

Cancellation requests submitted via e-mail must contain the following details:

  • IP address / Domain name associated with the service
  • One of the following forms of payment for verification purposes:

Last invoice ID and amount
Last 4 digits of the credit card on file
Last PayPal / Google Wallet Transaction ID