How to Remote Desktop to VPS

Posted on October 23rd, 2015

This tutorial will help you set a password and Remote Desktop to a Windows VPS running on the KVM platform. If you are running on the Hyper-v platform your the VNC option will not be available and the password was already set and emailed directly to you. Please refer to this tutorial to see how to launch remote desktop and connect.

Step 1. Setting Password over VNC.

1. login to
2. click on “VPS” menu at the top
3. click on the wrench icon next to the vps you just ordered.
4. Click on VNC link on the left hand side menu.  ( If you do not see a vnc link you did not oder KVM/Windows VVPS).

5. “Click to connect to desktop with HTML5 VNC” button.

To set the password, send ctrl + alt + delete in VNC.


Enter your password twice and click on the arrow to the right.

Step 2. Enabling Remote Desktop (should already be done for you)

  1. Click Start, point to Control Panel, and then click System.
    Click Start, right-click My Computer, and then click Properties.
  2. On the Remote tab, under Remote Desktop, select the Allow users to connect remotely to this computer check box, and then click OK.

STEP 3. Connect with Remote Desktop

With Remote Desktop Connection, you can connect to a computer running Windows from another computer running Windows that’s connected to the same network or to the Internet. For example, you can use all of your work computer’s programs, files, and network resources from your home computer, and it’s just like you’re sitting in front of your computer at work.

To connect to a remote computer, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. Before you start a connection, it’s a good idea to look up the name of the computer you’re connecting to and to make sure Remote Desktop connections are allowed through its firewall.

If you’re user account doesn’t require a password to sign in, you’ll need to add a password before you’re allowed to start a connection with a remote computer.

Watch this video to learn how to connect to another computer using Remote Desktop Connection (1:13)

16 Responses to “How to Remote Desktop to VPS”

  1. wael says:

    I Can Not Reinstall The Operating System
    Please I Need Your Help
    Wael Diab
    Email : [email protected]

    • hi,

      To Reinstall the OS please login to
      – Click on VPS at the top
      – Click on the VPS you wish to manage
      – Click on Reinstall on the left hand side.
      – Select the new OS version and confirm your password.

      If you have any questions, please open a live chat with us and we would be happy to help.

  2. luca says:

    i try to set a new password but on vnc it doesn’t permit me please i need your LIVE help but often OFFline

  3. Sami says:

    Hi Michael,

    I have Hyper-V VPS Slice (Windows 1 ) but i cannot see any VNC option available under “info” tab nor anywhere on the main menu. There is only “Bandwidth/Traffic Usage” and “Resend Welcome Email” on “info” tab. Thus I am still not able to connect.

    What would be the solution? Thank you!

    • Hyper-V platform is a new platform we are offering and does not use VNC. You can directly login to it using remote desktop with the ip/username/password provided to you in the welcome email.

  4. rubert says:

    Hello my vnc to give click to html5 not let me do click send ctrl alt del. and so I can not enter my vps or put a key and I need help

    • I checked your VPS and was able to click on CTRL ALT DELETE on the top right of the screen in the HTML5 Viewer. Try a different browser maybe a plugin is preventing the function from working.

  5. Lee says:

    Hi, I can’t seem to access anymore my VPS through Remote Desktop Connection. Last week it worked perfectly fine. Could you please help me troubleshoot this. Thank you

  6. Abdul Malik says:

    I’m neither seeing any VNC Option nor any welcome email, please tell me how to login

  7. vishu nirwal says:

    after several attempt and 3 days running i am not able to connect to my remote desktop can you help RDC always say 1. remote access to server is not enabled which i have done
    2. the remote computer is turned off
    3. The remote computer is not available on the network

    • Bibin Varghese says:

      Please contact our support via live chat or ticket system [support[at]interserver[dot]net], so we can better assist you directly.

  8. Bright says:

    I am not able to connect to my remote desktop can you help, the RDC always says

    1. remote access to the server is not enabled which I have done
    2. the remote computer is turned off
    3. The remote computer is not available on the network

    What seems to be the issue?

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