I am getting a 500 error. What is that?

A 500 error on a script usually means there is a syntax error. There are two good ways to debug a script. You can first check your error log located in either the cPanel or Admin Center control panel. The second way is to log into your shell and move to the directory the script is in. When in the proper directory type ./filename.cgi – This may tell you where the error is. If all else fails you may contact our support dept and we will do our best to locate the problem.


If you need any further assistance please contact our support department.