This occurs if you have saved the email certificate locally and it has changed. To correct do the following: Internet Explorer: Tools > Internet Options > Content Tab > ertificates > Trust Root Certification Authorities > Where it says Intended purpose: select Client Authentication > Look for certificate > Highlight and Remove Netscape: Edit > Preferences > Privacy and Security > Go to Certificates > Manage Certificates and look for the certificate Mozilla: Edit > Preferences > Privacy & Security > Certificates > Manage Certificates > Websites and look for the certificate.

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