Manage Predefined Replies in WHMCS

Posted at April 4, 2016 at 3:29 pm by Jithin

In this documentation, we can check how to manage predefined replies in WHMCS.

 

1) Login to WHMCS admin panel.

2) Go to ‘Support’.

Predefined Replies

 

3) Click the option ‘Predefined Replies’.

Predefined Replies

 

4) Click on the tab ‘Add Category’.

Predefined Replies

 

5) Enter the category name and click the button ‘Add Category’.

Predefined Replies

 

6) Click on the newly created category.

Predefined Replies

 

7) Then click on the tab ‘Add Predefined Reply’.

Predefined Replies

 

8) Type the ‘Article Name’ and click the button ‘Add Article’.

Manage Predefined Replies in WHMCS

 

9) Enter the reply and click the button ‘Save Changes’.

Manage Predefined Replies in WHMCS

 

That is how we can manage predefined replies in WHMCS.

 

If you need any further help please reach our support department.

 

 

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