Managed Support Guidelines

Managed Support Guidelines

FREE Support  for VPS and Dedicated servers

Servers without a control panel:

Dedicated Servers and VPS (minimum 4 slices) with a control panel (cPanel or Direct Admin. Plesk support not included):

Windows Support:

InterServer technicians will help restore the above services back to their functional condition at no additional charge.

PAID Support:

All other issues will fall under the category of paid support.

Example of paid support:

Your web server is running, but the website is displaying a ‘Forbidden‘, ‘Not Found‘, ‘Internal Server Error‘, etc.

Resolution to such a problem will be outside our support. (See pricing below)


Included Colocation Support


Additional Support & Costs (Colocation/VPS/Dedicated)

Extended support will be billed under our standard hourly rate of $160/hour, in 15-minute increments.


Advanced Hosting Solutions

InterServer Advanced Hosting provides small to medium-sized companies cost effective solutions for their online infrastructure.
We will work with your company to develop the solution that best fits your plans. For additional information contact our sales department.


cPanel + CentOS / Fedora / RedHat / FreeBSD Security Solutions


Server Optimization Solutions