Setup Email Account in Microsoft Outlook

Posted at August 4, 2016 at 4:25 pm by Jithin

In this documentation, we can learn how to set up an email account in Microsoft Outlook.


1) Launch your Microsoft Outlook.

2) From Top left menu, click ‘File’.

3) From Account Information, click ‘Add Account’.

4)  Check the radio button ‘Manual setup or additional server types’ and click the button ‘Next’.




5) Check the POP or IMAP.




6) Enter your name and full email address on User’s Information section.

7) Select Account Type. You may choose either POP3 or IMAP as we support for both email protocol.

8) Enter for incoming and Outgoing mail server (SMTP).

9) Then assign your full email address and password on the Logon information section and check on to remember password.

10) Then click on ‘More settings’.




11) Then go to ‘Outgoing Server’ tab and check the box on ‘My outgoing server (SMTP) requires authentication’ as it is our currently mail server policy to allow sending from mail client.




12) Go to ‘Advanced’ tab and change Outgoing server (SMTP) port from 25 to 587.

13) Check the box “Leave a copy of messages on the server” if you wish server to keep your email as a backup and click ‘OK’ button.




14) Click the button ‘Finish’, then your email account in Microsoft Outlook 2013 is ready to use.


If you need any further assistance please reach our support department.



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One Response to “Setup Email Account in Microsoft Outlook”

  1. Dan M says:

    I had problems with Outlook 2016 sending e-mail. Following this kb, I set Outgoing SMTP to port 587, but still kept getting an error saying could not connect to SMTP server. I have Comcast internet in Seattle, and in some cases they block port 25. Comcast support site says that 587 is an alternate port, but not for me. The workaround I received from InterServer support was this: on the Advanced tab, set the SMTP Port to 465, Use the following type of encrypted connection: SSL, and the SMTP hostname is

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