What is the best way to get support?
The best way to get support is to open a new support ticket by emailing firstname.lastname@example.org or through our secure online form at https://interserver.net/contactus.php. Most tickets will recieve a reply in 30 minutes to 1 hour.
To check the status of an existing ticket please see https://interserver.net/cms/support/?_a=tickets&_m=view or follow the instructions in the ticket confirmation email.
Live support is also available via AIM / ICQ / IRC. For more information please visit https://interserver.net/contactus.php.