What is the www and public_html directory in my folder?

Posted at October 23, 2015 at 8:34 am by InterServer Staff

The public_html directory is the folder to place in web readable files. Files placed below the public_html folder will not be visable on the web. The www folder is what is called a symlink. This points to the public_html folder and generally is used as a shorthand is cgi scripts for the path. Instead of using the path /home/yourusername/public_html you can use /home/yourusername/www

What file comes up as default?

Posted at October 23, 2015 at 8:34 am by InterServer Staff

The webservers looks for an index file first. This can be called index.html, index.php, index.shtml, index.cgi or index.pl by default. If no index file is found an index of the entire directory will be down instead.

Username and Password

Posted at October 23, 2015 at 8:30 am by InterServer Staff

Your account username is included in the welcome email sent when you account is set up. Generally it is the first 8 letters of your domain name (minus the suffix such as .com). If you domain name is less than 8 letters than your username will be your domain name minux the suffix. For instance if your domain name is mydomain.com, your username will be mydomain.

I need more space/bandwidth/email accounts etc…

Posted at October 23, 2015 at 8:26 am by InterServer Staff

If you have reached one of your account limits please contact a Sales Rep to request additional resources or upgrade to the next plan up. Additional you can use the Admin Center control panel to upgrade your package automatically.

How can I use PHP5 instead of PHP4 on my account?

Posted at October 23, 2015 at 8:10 am by InterServer Staff

Most servers now have both PHP4 and PHP5 available to them. To use PHP5 just call the page extension .php5. There was no other changes to be made. For more advance users you can add the following handler in your .htaccess file to control php5:AddType application/x-httpd-php5 .phpIf you find your server does not support PHP5 please contact support to have it added.

Enable Ioncube on Shared Hosting Servers

Posted at October 23, 2015 at 8:06 am by InterServer Staff

To enable ioncube on shared hosting servers on our cloudlinux platform (these servers are named webhostingXXXX.interserver.net). First log into cpanel. Click on the option "Select PHP version"   Instead of native (the default) select another PHP version. Check php.net for the latest version. As of this writing PHP 5.4 or 5.5 is recommended. Click save as current.   You will then be able to select ioncube_loader in the modules section and click save.

Read More

Do you support FrontPage extensions?

Posted at October 23, 2015 at 8:06 am by InterServer Staff

Frontpage extensions are supported and can be set up cPanel control panel.

Can I point an additional domain name to an existing account?

Posted at October 1, 2015 at 12:00 am by InterServer Staff

On Linux packages extra domain names on the same account is supported. If you have any questions contact our support department by opening a new ticket.