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  • Manage Email Disk Usage in cPanel

    Posted at June 9, 2017 at 4:34 pm by Jithin

    Manage Email Disk Usage in cPanelWith the help of cPanel, it is pretty easy to create and manage email accounts for your domain. Sometimes your email may cause resource consumption issues. Inodes are an important resource that can be affected in shared hosting. In VPS, dedicated servers, the disk space is the main resource that will be affected by the number of emails. In this case, you need to limit the number of emails retained on the server to free up disk space.This can be accomplish   [...]

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    cPanel Email Encryption Explained

    Posted at June 9, 2017 at 4:33 pm by Jithin

    cPanel supports email encryption. This is a security feature to protect your messages from reaching unwanted recipients. When a message is encrypted, the recipient needs the key to decrypt the message. Otherwise, the message will not be readable to the user. In this tutorial, we are going to see how to encrypt the messages with cPanel.cPanel use GnuPG feature to create the keys to encrypt the messages. GnuPGThe GnuPG key stands for GNU Privacy Guard. The GnuPG is an implemen   [...]

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    How to Disable Mass Mail in Joomla?

    Posted at March 4, 2017 at 12:31 am by Jithin

    In this documentation, we can check how to disable mass mail in Joomla. 1) Login to Joomla admin panel.2) Go to ‘System’. 3) Click the option ‘Global Configuration’. 4) Go to the tab ‘Server’. 5) Go to the section ‘Mail Settings’. 6) Change the button to ‘Yes’ in the section ‘Disable Mass Mail’ and click the 'Save' button. That is how we can disable mass mail in Joomla.    [...]

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    Mass Mail Setup and Configuration in OpenCart

    Posted at March 4, 2017 at 12:29 am by Jithin

    In this documentation, we can check how to send mass mail in OpenCart. 1) Login to OpenCart admin panel.2) Go to the tab ‘Sales’. 3) Click the option ‘Mail’. 4) Enter the details. 5) Click the button ‘Send’. That is how we can send mass mails in OpenCart. If you need any further help please reach our support department.  

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    About Zimbra-Email Server Collaboration

    Posted at January 5, 2017 at 4:53 pm by Jithin

    Introduction to ZimbraZimbra is an open source package, is a group of software developed by Zimbra, Inc. Zimbra is also known as Zimbra Collaboration Suite (ZCS). Zimbra software released as a commercial edition includes technical support, but the open source package doesn’t have the technical support feature. ZCS consists of client interface and a server software that together provides e-mail, managing documents, project management, social media tools, workspaces, etc.The data synchro   [...]

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    How to Add an Email Account in Webuzo?

    Posted at December 23, 2016 at 12:21 pm by Jithin

    In this tutorial we can check how to add an email account in Webuzo.Webuzo is a solitary client control board/Application Director which permit clients to convey mainstream web applications like Word Press, Joomla, and Drupal with a single click. You need to concentrate on utilizing the application as opposed to keeping up that applications and is similar to cPanel. Webuzo is perfect for use in enterprises, small to medium business situations, and just about 240 web applications are supporte   [...]

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    How to Clear Default Mail Account in a cPanel Server

    Posted at December 23, 2016 at 12:20 pm by Jithin

    Default mail accountIn every cPanel server, we can find a default mail account in the name of cPanel username. The default mail account is not used for normal mailing purposes. All the notification mails from the server are forwarded to this default mail account. cPanel also routes mails sent to the non-existing email accounts at your domain name to the default mail account if catch-all feature is enabled. For example, if your default mail account is vasco@demoserver.com and someone emails a   [...]

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    Email Greylisting. How does greylisting work?

    Posted at November 29, 2016 at 1:50 pm by Jithin

    Spamming is a major concern for all Internet users. Greylisting and tarpitting are two methods to discourage or stop email spamming. We are going to see these methods in detail in this article. What is SpamA spam email is the one you've received in your inbox when it has not specifically been asked for. It can be commercial advertising messages too. These emails are also known as junk emails or unsolicited bulk emails (UBC). These messages are sent in bulk. They will be nearly i   [...]

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    How to Configure the Number of Outgoing Messages in Plesk

    Posted at September 8, 2016 at 6:20 pm by Jithin

    Plesk allows admins to set up a limit on outgoing messages for a domain or email address to avoid spam and it is set by the hosting provider. Follow the below steps to setup the limit on the number of outgoing messages in Plesk. 1) Log in to Plesk.2) Click ‘Websites&Domains’ option. 3) Please click on the option ‘show more’. 4) Click the icon ‘Limit Outgoing messages’. 5) Select custom value for this domain to set li   [...]

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    All You Need to Know About Email Reputation

    Posted at September 8, 2016 at 6:19 pm by Jithin

    EmailEmail stands for Electronic mail. We can send and receive mails via electronic means. There are various free email service providers. To send and receive emails from a particular provider, you must have email account(s) with them. It is not necessary to use these services. If you have a domain, you could create unlimited email accounts associated with that domain such as "account@domain.tld".As the name indicates, the email reputation is the reputation given to your domain which is    [...]

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    What is a Proper Email Structure?

    Posted at August 22, 2016 at 11:07 am by Jithin

    Every computer user is familiar with email. It is one of the modern communication mediums that has influenced society. Knowledge pertaining to the structure of the email will help us to use it effectively. We are going to discuss what email is and how it is structured. What is Email?“Email” stands for electronic mail. It is the message distributed by electronic means among computer users in a network. An email will be sent from one user and can be distributed to many. The email    [...]

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    Exactly How Emails Works – Steps and Explanation

    Posted at August 22, 2016 at 10:49 am by Jithin

    We all use emails because it is fast and makes our lives easier.  In the conventional mailing system, the processing time was indefinite. When comparing both systems, there is a drastic difference. However, in some unusual situations, the emails could be delayed unpredictably.Knowing how the email system works is important to all the email users. However, most of us are unaware of what goes on behind the scenes. Learning this will help to figure out the status of your emails sent that ended   [...]

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    Understanding Bounce Back Emails

    Posted at August 4, 2016 at 5:06 pm by Jithin

    Emails have been an obligatory part of our daily life. Almost every computer users will be using emails in their day to day life. There will be at least one situation that we have got a bounce back email in our email communications. What is really a bounce back message and what are its causes? It is very important that one should be aware of bounce back emails as it will help to avoid many confusions in dealing with the emails. What is a Bounce Back Email?A bounce back email is an e   [...]

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    Setup Email Account in Microsoft Outlook

    Posted at August 4, 2016 at 4:25 pm by Jithin

    In this documentation, we can learn how to set up an email account in Microsoft Outlook. 1) Launch your Microsoft Outlook.2) From Top left menu, click ‘File’.3) From Account Information, click ‘Add Account’.4)  Check the radio button ‘Manual setup or additional server types’ and click the button ‘Next’.  5) Check the POP or IMAP.  6) Enter your name and full email address on User's Information section.7   [...]

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    Disable Email Notifications Sent by Softaculous

    Posted at July 21, 2016 at 11:07 am by Jithin

    In this documentation, we can learn how to disable email notifications sent by Softaculous.1) Login to cPanel account.2) Go to the section ‘Softaculous Apps Installer’. 3) Click the application you wish to use. 4) Click the icon ‘Email Settings’. 5) Locate the option ‘Disable All Update Notifications’. 6) Select the checkbox. 7) Click the button ‘Edit Email Settings’. Tha   [...]

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    Set up Email Account in Thunderbird

    Posted at March 4, 2016 at 4:51 pm by Jithin

    In this documentation, we can check how to set up email account in Thunderbird. 1) Open Thunderbird.2) Go to Tools >> Account Settings.3) Select the option ‘Email account’ and click the button ‘Next’. 4) Enter the name, email address and click the button ‘Next’. 5) Select the incoming mail server (POP/IMAP) and enter the details. 6) Enter the email address for incoming username and outgoing username.   [...]

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    How to Use Google’s Free SMTP Server

    Posted at March 4, 2016 at 4:50 pm by Jithin

    How to use Google's free SMTP server as outgoing mail server? Yes Google’s Gmail offers a free SMTP server which can be used anyone who has Gmail account. Follow the steps given below to configure it. 1) Login to your Gmail account. If you do not have any Gmail account creates an account.2) Click the button ‘Settings’.3) Go to the option ‘Accounts and Imports’. 4) Click on ‘Add another email address you own’. 5) Enter the email   [...]

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    Forward Domain’s email to Gmail

    Posted at March 4, 2016 at 4:50 pm by Jithin

    In this documentation, we can check how to forward domain’s email to Gmail. 1) Login to cPanel account.2) Go to Email >> Forwarders. 3) Click the option ‘Add Forwarder’. 4) Enter the details and click the button ‘Add Forwarder’. 5) Then we need to verify the domain email with Gmail.6) Login to the Gmail account and click the option ‘Settings’.7) Go to the option ‘Accounts and Import’.    [...]

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    How to configure Email in Mac?

    Posted at March 1, 2016 at 10:27 am by Jithin

    In this documentation, we can check how to configure email in Mac. 1) Login to Mac.2) Go to Mail >> Preferences. 3) Click the icon ‘+’ from the section ‘Accounts’.4) Select the option ‘Add other mail account’. 5) Enter the details and click the button ‘Next’. 6) Now we can set up incoming mail server. Select the account type ( POP or IMAP).7) Enter the details and click the button ‘Next’.   [...]

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    Set up Mail Fetching at Hotmail

    Posted at February 22, 2016 at 8:17 am by Jithin

    In this documentation, we can check how to set up mail fetching at Hotmail.Forwarding large number of emails from your server/domain to your personal Hotmail account may cause blacklisting. You can avoid such issues by using Hotmail Email Fetching other than the normal email forwarding. You can add up to 13 accounts total to your Hotmail account. Gmail also supports Email Fetching but it's limited only to 5 Email ID's per Gmail account. After configuring Hotmail Email Fetching they will aut   [...]

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    Set up Mail Fetching at Gmail

    Posted at February 22, 2016 at 8:17 am by Jithin

    In this documentation, we can check how to set up mail fetching at Gmail.You maybe thinking why mail fetching since there is email forwarding which is actually very easy to configure. So why Email fetching and why it is better than email forwarding? If you are someone who is getting large number of emails then forwarding these emails to another account such as your personal Gmail account may cause blacklisting. You can avoid such issues by using email fetching because in this method you are    [...]

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    How to manage Autoresponders in DirectAdmin

    Posted at December 15, 2015 at 7:00 pm by Jithin

    In this documentation, we can check how to manage auto responders in DirectAdmin. 1) Login to DirectAdmin panel.2) Click the button ‘Autoresponders’ from the section ‘E-Mail Management’. 3) Click ‘Create New Autoresponder’ button. 4) Enter the email address, auto reply message and click ‘Create’ button. 5) If you want to modify the autoresponder, click the ‘Modify’ button near to the corresponding autorespond   [...]

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    Manage Email Accounts in DirectAdmin

    Posted at December 1, 2015 at 1:33 pm by Jithin

    In this document, we can check how to manage email accounts from Direct Admin.1) Login to your direct admin panel.2) Click ‘E-Mail Accounts’ button from ‘E-Mail Management’. 3) Click on  ‘Create mail account’.4) Enter the new email account’s details and click ‘Create’ button. 5) Now new email account has been created.6) If you want to delete any email account, select the corresponding email account and click ‘Delete’ button   [...]

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    Email Management in Plesk

    Posted at December 1, 2015 at 1:32 pm by Jithin

    In this article we are going to discuss about Email management in Plesk control panel. Create Email AccountYou can refer the following steps to create Email account in Plesk.1: Login to Plesk Admin Panel.2: Click on “Domains” option from left tab. 3: Click “Manage Hosting” option of the domain you want to modify. 4: Now we can see control panel of the domain. Click “Mail” listed at the top of the home page. 5   [...]

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    Email Client Configuration

    Posted at November 25, 2015 at 3:41 pm by Jithin

    You can configure Email account in Email clients like Outlook, Thunderbird, Apple Mail etc. You can either configure the Email client automatically or manually. Steps to Access:1: Click on “More” option corresponds to the Email account.2: Click on “Configure Email Client”. As an example we can proceed with account configuration in Mozilla Thunderbird. In most cases Thunderbird will find out matching configuration for the Email account we want to conf   [...]

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    Manage Email Accounts in cPanel

    Posted at November 21, 2015 at 3:06 pm by Jithin

    This documentation will give you a step by step instructions to create and manage Email accountsassociated with your cPanel domains. To begin, log in to cPanel and navigate to “Mail” section. Create New Email Accounts1: Click on Email Accounts 2: Enter the Email user name you wish to create. 3: Enter and confirm password. (Always use secure passwords or you can use the "Password Generator".) 4: Set quota   [...]

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    When using PINE what should the SMTP setting be?

    Posted at October 23, 2015 at 8:35 am by InterServer Staff

    We recommend setting localhost/novalidate-cert.

    What is your policy on SPAM?

    Posted at October 23, 2015 at 8:35 am by InterServer Staff

    rouble Free does not allow customers to send out UCE or SPAM. We have a zero tolerance policy on SPAM. If you have recieved SPAM or UCE from a Trouble Free mail server, please forward to abuse@trouble-free.net.

    What is SpamAssassin?

    Posted at October 23, 2015 at 8:34 am by InterServer Staff

    SpamAssassin(tm) is a mail filter to identify spam. Using its rule base, it uses a wide range of heuristic tests on mail headers and body text to identify "spam", also known as unsolicited commercial email.SpamAssassin is an open source program located at http://www.spamassassin.org/You can enable SpamAssassin through your cPanel control panel. We suggest using SpamAssassin with IMAP instead of POP email so you can create a SPAM Folder that can be checked for legitimate email. Although r   [...]

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    What is my SMTP server?

    Posted at October 23, 2015 at 8:34 am by InterServer Staff

    Your SMTP server is mail.yourdomain.com or you can use the IP address or servername listed in your welcome email.

    What is my POP server?

    Posted at October 23, 2015 at 8:34 am by InterServer Staff

    Your POP server is mail.yourdomain.com or you can use the IP address or servername listed in your welcome email.

    What can I do to reduce SPAM?

    Posted at October 23, 2015 at 8:30 am by InterServer Staff

    Many spammers harvest email addresses from websites. You should not place your email address on your website in the format of mailto:myemail@domain.com. This is a sure way to increase SPAM. The best method is to put in on your site in the format of myemail at domain.com, or use a contact form which has your email address hidden.A second method os to turn off your catch-all email account. Spammers will sometimes to dictionary attacks on a domain name and randomly send it to non-existant email   [...]

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    What E-Mail program should I use?

    Posted at October 23, 2015 at 8:30 am by InterServer Staff

    As long as your E-Mail program supports POP3 or IMAP it should work with our system. If using Windows, we suggest Outlook or Outlook Express.

    Microsoft Outlook Shows email being sent “On Behalf Of”

    Posted at October 23, 2015 at 8:27 am by InterServer Staff

    The header is written like that to make it easier to track spam being sent from your server. You can do the following to stop it:WHM > Service Configuration > Exim Configuration Editor > Options > and Un-Tick \"Always set the Sender: header when the sender is changed from the actual sender\"Unchecking this will stop \"On behalf of\" data in Microsoft(R) Outlook, but may limit your ability to track abuse of the mail system.

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    My SMTP port 25 is Blocked by my ISP

    Posted at October 23, 2015 at 8:27 am by InterServer Staff

    InterServer Web Hosting servers have opened port 25000 and 2500 for our customers who require SMTP services but their ISP blocks port 25.This change will not affect current users that are able to use port 25. It allows the users who can not user it to have another port to connect to for the purposes of sending E-Mail.ISP that block Port 25:AT&T (can be unblocked at the request) MindSpring BellSouth MSN CableOne NetZero Charter People PC Comcast ATTBI Sprynet    [...]

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    This occurs if you have saved the email certificate locally and it has changed. To correct do the following: Internet Explorer: Tools > Internet Options > Content Tab > ertificates > Trust Root Certification Authorities > Where it says Intended purpose: select Client Authentication > Look for trouble-free.net certificate > Highlight and Remove Netscape: Edit > Preferences > Privacy and Security > Go to Certificates > Manage Certificates and look for the trouble-free.net certificate Mozilla: Edit   [...]

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    I am unable to use Netscape for Email.

    Posted at October 23, 2015 at 8:26 am by InterServer Staff

    If you are using netscape as your email client there is one change you must make in your username. Most email usernames are in the form of email@domain.com. However, if you are using netscape you need to change this to email%domain.com

    How to disable autolearn and bayes server wide for spamassassin

    Posted at October 23, 2015 at 8:14 am by InterServer Staff

    Edit the file/etc/mail/spamassassin/local.cfand adduse_bayes 0 auto_learn 0Once done restart spamassassin

    Exim gives 421 Lost incoming connection

    Posted at October 23, 2015 at 8:07 am by InterServer Staff

    Please see http://bugzilla.spamassassin.org/show_bug.cgi?id=3828 The patch for this error is at http://bugzilla.spamassassin.org/show_bug.cgi?id=3828

    Gmail MX Record Changes

    Posted at October 23, 2015 at 8:07 am by InterServer Staff

    Mail servers Here are the values to be included when you configure MX records for Google Apps with your domain host. Please note the initial numbers in the Value / Answer / Destination column show MX record priority. See understand MX records for details about adding MX records to your domain.Name/Host/AliasTime to Live (TTL)Record TypeValue/Answer/DestinationBlank or @ 300 MX 1 ASPMX.L.GOOGLE.COMBlank or @ 300 MX 5 ALT1.ASPMX.L.GOOGLE.COMBlan   [...]

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    Error when sending email

    Posted at October 23, 2015 at 8:06 am by InterServer Staff

    First check incoming email before sending outgoing email. This is a spam filter on all Trouble Free servers. Once you check incoming email you will have about a 10 to 15 minute window where you can send email.If you are using Outlook do the following: Go to Tools > Accounts... > Mail (tab at the top of the new window > Double click on the email account you set up > Click on Servers (tab at the top of the new window) > put a check in the box that says "My server requires authentication.I   [...]

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    Creating an email account in Outlook Express

    Posted at October 8, 2015 at 1:48 pm by InterServer Staff

    Can I change the MX records on my account?

    Posted at October 8, 2015 at 1:47 pm by InterServer Staff

    There is no charge to change the MX records on your website. To do this contact the support department with your domain name and the mail server to change to.Note: Once you change the MX records you will no longer be able to use our email services including pop/imap accounts.