Affiliate Commission Research Request

Posted at March 14, 2016 at 11:29 am by Michael Lavrik

Fill our the form below so we can track your lost affiliate program sales. [contact-form-7 id="2731" title="Affiliate Commission Research Request"]

What is the best way to get support?

Posted at October 23, 2015 at 8:34 am by InterServer Staff

The best way to get support is to open a new support ticket by emailing support@interserver.net or through our secure online form at https://interserver.net/contactus.php. Most tickets will recieve a reply in 30 minutes to 1 hour. To check the status of an existing ticket please see https://interserver.net/cms/support/?_a=tickets&_m=view or follow the instructions in the ticket confirmation email. Live support is also available via AIM / ICQ / IRC. For more information please visit https   [...]

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My server is down, what should I do?

Posted at October 23, 2015 at 8:27 am by InterServer Staff

If your server is down please use our emergency pager located at https://interserver.net/pager.php. Please include your servername, root password and a phone number to call back.

Managed Support Solutions

Posted at October 23, 2015 at 8:27 am by InterServer Staff

FREE Support  for VPS and Dedicated servers Servers without a control panel: System reinstalls All hardware issues, including parts/labor Dedicated Servers and VPS (minimum 4 slices) with a control panel (cPanel or Direct Admin. Plesk support not included): System / Control Panel reinstalls All hardware issues, including parts/labor Repair of any service that is not functioning, e.g. Web Server Mail Server DNS Server SQL Server FTP Server Tomcat and M   [...]

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Do you offer phone support?

Posted at October 23, 2015 at 8:06 am by InterServer Staff

Our phone numbers are (201)605-1440 or (877)566-8398 (US Toll Free). A support ticket is recommended for support tracking.