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  • Affiliate Commission Research Request

    Posted at March 14, 2016 at 11:29 am by Michael Lavrik

    Fill our the form below so we can track your lost affiliate program sales.[contact-form-7 id="2731" title="Affiliate Commission Research Request"]

    What is the best way to get support?

    Posted at October 23, 2015 at 8:34 am by InterServer Staff

    The best way to get support is to open a new support ticket by emailing support@interserver.net or through our secure online form at https://interserver.net/contactus.php. Most tickets will recieve a reply in 30 minutes to 1 hour.To check the status of an existing ticket please see https://interserver.net/cms/support/?_a=tickets&_m=view or follow the instructions in the ticket confirmation email.Live support is also available via AIM / ICQ / IRC. For more information please visit https   [...]

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    My server is down, what should I do?

    Posted at October 23, 2015 at 8:27 am by InterServer Staff

    If your server is down please use our emergency pager located at https://interserver.net/pager.php.Please include your servername, root password and a phone number to call back.

    Managed Support Solutions

    Posted at October 23, 2015 at 8:27 am by InterServer Staff

    FREE Support  for VPS and Dedicated serversServers without a control panel:System reinstalls All hardware issues, including parts/laborDedicated Servers and VPS (minimum 4 slices) with a control panel (cPanel or Direct Admin. Plesk support not included):System / Control Panel reinstalls All hardware issues, including parts/labor Repair of any service that is not functioning, e.g.Web Server Mail Server DNS Server SQL Server FTP Server Tomcat and M   [...]

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    Do you offer phone support?

    Posted at October 23, 2015 at 8:06 am by InterServer Staff

    Our phone numbers are (201)605-1440 or (877)566-8398 (US Toll Free). A support ticket is recommended for support tracking.