Updating or adding a credit card to https://my.interserver.net

By | 2019-08-24T11:30:34+00:00 October 23rd, 2015|

To place a credit card on file for services like VPS and Cloud log into https://my.interserver.net. Once logged in go to the billing -> update personal information option which is on the top menu bar. Once there you can change billing between paypal and credit cards. By selecting credit cards you can place a credit [...]

How to update and pay with a credit card at https://my.interserver.net

By | 2019-08-26T13:11:29+00:00 October 23rd, 2015|

To enable credit cards log into https://my.interserver.net with your email address as the username. If you have lost your password please reset it at https://my.interserver.net/password.php. Once logged in at the TOP of the page look for a link called Billing. Once updated go to update personal information. At this interface you can select credit card [...]

How to cancel your VPS

By | 2019-08-24T17:28:17+00:00 October 23rd, 2015|

Hello, At any time you can cancel your VPS in https://my.interserver.net First, log into https://my.interserver.net with your email address and password. Select the vps from the top right drop down menu, or open the VPS tab at the top and open list vps. On the VPS information page, which shows the IP address and other [...]

How do I upgrade / downgrade my account?

By | 2015-10-23T08:10:31+00:00 October 23rd, 2015|

To upgrade / downgrade your account please contact billing@interserver.net with your domain name and last 4 digits of the credit card number on file for account confirmation. Unless noted on the particular package there is no additional charge for a change of plan.

How do I change the owner of an account?

By | 2015-10-23T08:10:31+00:00 October 23rd, 2015|

To change the owner on an account please contact billing@interserver.net with your domain name and last 4 digits of the credit card number on file with the name and email address of the new owner. Once confirmed the new account owner will be asked to provide us with the full billing details and a new [...]

How do I cancel my account?

By | 2020-06-25T16:22:49+00:00 October 23rd, 2015|

Virtual Hosting/SSL/Backups/Licensing: To cancel a VPS, Webhosting, Remote Backups or any licenses, please log into https://my.interserver.net and select Cancel option under the service you wish to cancel Dedicated servers: To cancel a dedicated server, please fill out the following form: http://www.interserver.net/cancelmyserver.php For all the above-mentioned services you have the option to e-mail us directly at [...]

How do I update my billing information?

By | 2015-10-23T08:10:31+00:00 October 23rd, 2015|

For Dedicated Server Clients: Billing information can be updated through https://interserver.net/cms. For Shared Hosting Customers Billing information can be updated through https://tfadmin.com. Click on "website area" on top and log in with your domain (no w's) and password. If you are having issues logging into the interfaces above, account information for any accounts can be [...]

How do I renew my account?

By | 2015-10-23T08:10:31+00:00 October 23rd, 2015|

Our web hosting accounts are on a recurring billing cycle. This means your account will automatically renew on the next billing date based on the billing cycle chosen. All accounts have 30 days to pay off any outstanding invoice. If you are paying by check an email will sent reminding you of your billing date. [...]

Account Level Filtering

By | 2015-10-08T13:41:54+00:00 October 8th, 2015|

Account filters can be used to handle mail from a particular sender in the desired way: to redirect it to another account, place it in a folder, fail with a message to the sender, delete it with no message to sender, or pipe it to a program. To set up a filter click on Create [...]

Change payment method from credit card to paypal

By | 2018-08-18T09:44:11+00:00 October 8th, 2015|

To switch your payment method to paypal from credit card log into https://my.interserver.net with your email address and password. If you have lost the password use https://my.interserver.net/password.php Once logged in at the top right open the billing tab and select Update Personal Information under Legacy billing and Above reports. Under Disable "I Forgot My Password" [...]

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