Creating and Using Sitemaps: The Basics

By | 2018-08-07T13:43:02+00:00 November 12th, 2015|

If you want your website to show up in search engines and your visitors to be more responsive, you should seriously consider adding a simple feature known as a sitemap to your site.  Sitemaps are very easy to set up and can help optimize your site for search engines like Google, Bing and Yahoo, as [...]

Understanding the Difference Between Domains, Hosting and a Website

By | 2015-10-23T08:30:57+00:00 October 23rd, 2015|

Understanding the Difference Between Domains, Hosting and a Website If you’re thinking about building a website, you’re going to be hearing a lot of different terms as you learn about this process.  While it may seem overwhelming at first, building your own website is actually surprisingly easy, and we here at Interserver are here to [...]

My website/email/etc is down.

By | 2015-10-23T08:28:52+00:00 October 23rd, 2015|

If your website is down please first check https://interserver.net/nav.php?status to see if the server you are on has maintanance being performed. If not please contact support by opening a trouble ticket. InterServer monitors server uptime 24/7 every 3 minutes so most likely we are already aware of a server problem.

How do I recover a lost password?

By | 2015-10-23T08:10:31+00:00 October 23rd, 2015|

If a password is lost InterServer can resend the original welcome email to the admin contact on file with a new password. The password will be randomly generated. To request this contact support@interserver.net with your current domain name. To get the welcome email sent to an email address not on file please include the last [...]

How can I access my control panel?

By | 2015-10-23T08:07:44+00:00 October 23rd, 2015|

We provide two control panels. You can access the cPanel control panel through http://IPADDRESS:2082/ or https://IPADDRESS:2083/ by logging in with your username and account password. You can replace IPADDRESS with your domain name once it has fully propogated.

Disable static compression on Litespeed shared hosting via .htaccess

By | 2015-10-23T08:06:41+00:00 October 23rd, 2015|

To disable gzip compression in on shared hosting with litespeed use a .htaccess file and enter RewriteRule . - [E=no-gzip:1] This is specific to static page compression, like javascript / css / html. PHP has built in compression such as zlib which is unrelated to compression offered by litespeed. More information on PHP compression is [...]

Does Shared Hosting come with SSH access?

By | 2015-10-23T08:06:41+00:00 October 23rd, 2015|

SSH access is available but not enabled by default on InterServer shared hosting plans.   To activate SSH access email support@interserver.net with the following information:   domain name username State you are requesting SSH access.     SSH connection can be done to port 22. If you attempted to connect to ssh before having it [...]

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