FAQ

Is there a trial period or money back guarantee?

We do not offer a trial period or money back guarantee. All billing is month to month if you are ever unsatisfied with our service you can cancel any time.

Can i pay quarterly? Yearly?

During the sign-up process, the option for monthly payment is available. All billing is month to month. Additionally, a prepay can be made in your MY customer portal to keep a credit on your account. Available money in prepay will be deducted as your monthly invoices are generated. Prepaying does not offer any discounts on your monthly fee.

Can i add more slices?

Yes you can add more slices at any time.

What is the difference between OpenVz, KVM, or Cloud?

OpenVz, KVM and cloud are the different platforms we offer hosting on. Each has its own unique advantages, disadvantages and price differences. For more information please click here: OpenVz vs. KVM vs. Cloud

Are your VPS Managed?

Our VPS are fully Managed. But we only manage what we install. For example if you order a VPS with no control panel we only manage the operating system. We will support any operating system related problems you may run into. Such as boot up issues, security updates, patches, reinstalls, and so on. If your server is purchased with a control panel such as cPanel. We will support any software that is installed by the control panel. Such as the control panel itself, web server, ftp, mail, and so on. We will not support any 3rd party software such as blogs, scripts, and forums.

How many IPs come with the VPS? how many can i have?

Each VPS comes with 1 IP address. You can have up to 5 additional IPs on your VPS or Cloud. You can purchase additional IPs for $3 per IP per month directly in our control panel.

What operating systems are available?

We support Centos , Debian , FreeBSD, Ubuntu , and Windows 2008 operating systems on our VPS and Cloud plans.

What Control Panels do you offer?

We offer cPanel and Direct Admin control panels on our linux VPS. We do not offer any control panels for Windows.

How much processing power will I have and what is the CPU Speed.?

Hardware used inside host nodes will vary. Your VPS will be on CPU that are between 2.0 and 3.0GHz. Every 1 slice has access to 1 CPU core.