Is there a trial period or money
back guarantee?
We do not offer a trial
period or money back guarantee. All billing is month to month if you
are ever unsatisfied with our service you can cancel any time.
Can i pay quarterly? Yearly?
During the sign-up process, the option for monthly payment is available. All billing is month to month. Additionally, a prepay can be made in your MY customer portal to keep a credit on your account. Available money in prepay will be deducted as your monthly invoices are generated. Prepaying does not offer any discounts on your monthly fee.
Can i add more slices?
Yes you can add more slices
at any time.
What is the difference between
OpenVz, KVM, or Cloud?
OpenVz, KVM and cloud are the
different platforms we offer hosting on. Each has its own unique
advantages, disadvantages and price differences. For more information
please click here: OpenVz vs. KVM vs. Cloud
Are your VPS Managed?
Our VPS are fully Managed.
But we only manage what we install. For example if you order a VPS with
no control panel we only manage the operating system. We will support
any operating system related problems you may run into. Such as boot up
issues, security updates, patches, reinstalls, and so on. If your
server is purchased with a control panel such as cPanel. We will
support any software that is installed by the control panel. Such as
the control panel itself, web server, ftp, mail, and so on. We will not
support any 3rd party software such as blogs, scripts, and forums.
How many IPs come with the VPS?
how many can i have?
Each VPS comes with 1 IP
address. You can have up to 5 additional IPs on your VPS or Cloud. You
can purchase additional IPs for $3 per IP per month directly in our
control panel.
What operating systems are
available?
We support Centos
, Debian
, FreeBSD, Ubuntu , and Windows
2008 operating systems on our VPS and Cloud
plans.
What Control Panels do you
offer?
We offer cPanel
and
Direct Admin
control panels on our linux VPS. We do not offer any control panels for
Windows.
How much processing power will I have and what is the CPU Speed.?
Hardware used inside host nodes will
vary. Your VPS will be on CPU that are between 2.0 and 3.0GHz.
Every 1 slice has access to 1 CPU core.